Check the bot's access to the group
Open a personal chat with ScanID GIVO, launch the bot, and select a language. Then switch to the appropriate group and check if the bot is available there. If you don’t manage the group, ask its administrator whether the bot can be used in it.
To verify the group, you need to summon the team directly in the chat. If you send it to the bot’s personal messages, the response will apply to those messages.
Find the chat ID in the response
Send /id in the group. If Telegram has sent the bot information about the topic, there will be two values in the response. For actions at the group level, use the chat ID. The topic ID will be useful when settings specifically request the forum branch number.
- Check that the required group is open. Similar groups will have different IDs.
- Copy the chat ID completely, including the minus sign if it exists.
Check the number after insertion
Enter the value in the group ID field or into the text format cell. Then compare it with ScanID. If the field specifically requires the topic ID, paste the value from the topic line there.
If there is no response in the group, check whether the bot is visible among the members and whether it is allowed to work in the chat. For a third-party group, this may require administrator help.
