GIVO Support

Help with GIVO services

Check the guide for your service. If you still need help, contact the official @givosupport_bot: press Start, choose a language and send your message.

GIVO SupportTelegram@givosupport_botSupport · In TelegramOpen in Telegram

What to include

Include the bot name, the action that failed, the approximate time with your time zone and any displayed error code. For interface issues, you can attach a screenshot with personal information removed.

What not to send

Do not send passwords, bot tokens, login codes, cookies or private links containing access keys. Support does not need access to your Telegram account.

If media cannot be downloaded

Check that the link points to one public item on a supported platform. Deleted posts, access or regional restrictions and size limits can prevent a download. Bypassing restricted access is not promised.

Choose the bot language

Choose a language after /start or change it with /language. Your choice is saved.

/start